Our FAQ page is full of helpful information, or if you want personalized help, you can contact our friendly team at info@yegtravelshow.com.  We’ll be happy to answer any questions you may have. Reach out anytime!

For Attendees

Is there free parking and where?

Parking is free for all patrons at the Premium Outlets.

What time does it start and end?

The show doors open at 11 am and close at 4 pm.

What time are the workshops?

YEG Travel Deals Workshop @ 11AM
Honeymoon & Destination Wedding Planning 101 @12PM
Solo Travel Workshop & Travel Meet Up @ 1PM
How to Plan the perfect Family Vacation @ 2PM
YEG Travel Deals Workshop @3PM

What door at Premium Outlet collection should I enter?

Use entrance 1 or 6 to enter the show

How do I win prizes?

There are many ways to win, including buying raffle tickets, entering contests at some booths, VIP passports (VIP pass holders) and our social media contest. (use #yegtravelshow and tag @yegtravelshow)

What is included with the VIP pass?

VIP passes are for avid travellers only who are looking for an all-access pass including the VIP airport lounge, free access to all workshops with reserved VIP seats and more chances to enter exclusive contests to win more prizes.

What if I need help getting my tickets?

All tickets are managed by Eventbrite, please login to your account to manage your tickets or go to https://www.eventbrite.ca/contact/ to contact them for assistance.

What time is my workshop?

Workshop times will be released closer to the date and displayed at the event. Please arrive 10 minutes earlier.

Where is my workshop?

The location of the workshops will be displayed at the show we will have clear directions in case of room changes.

Can I get a refund?

Yes, refunds are allowed up to 30 days before the event. You must request a refund in the Eventbrite system. No refunds 30 days prior to the event.

For Vendors

What do I need to become a vendor?

Any reputable local businesses are invited to apply to become a vendor. Travel Vendors need to have a valid IATA number.

Can I get a refund?

Yes, refunds are issued 30 days before the event. Please use the contact form.